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Warranty

 

LIMITED 2 YEAR WARRANTY (For all products sold after 10/1/10)

The Air Safe Receiver Hitch System is warranted against defects in material and workmanship under normal use and service, ordinary wear and tear excepted, for 2 years from the first date of purchase at retail. Any part found to have a defect in material or workmanship, will be repaired or replaced at the manufacturer’s option when returned with transportation charges prepaid. Include a copy of the original sales receipt when returned for warranty. This warranty does not cover the condition, durability or appearance of the finished product.If the hitch is damaged as a result of improper installation, alteration, vehicle accident, misuse or unreasonable use, including but not limited to, loading the product beyond the factory rated load capacity, the manufacturer shall not be required to repair or replace such product. In every case, this warranty covers only the defective part and does not provide for reimbursement of the retail price of the part or labor charges.The manufacturer shall not be liable for any incidental or consequential damages for breach of any express or implied warranty.There are no warranties that extend beyond the description on the face hereof. The manufacturer is extending no other warranties, express of implied, nor any warranties of merchantability or fitness for a particular purpose. Any such warranties of merchantability or fitness for a particular purpose are expressly excluded.This warranty is designed and intended to fully comply with the requirements of the Magnusson-Moss Warrant Act and all regulations issued by the Federal Trade Commission in connection therewith. It is not intended to violate any state law or regulation containing more stringent requirements, and such requirements automatically become part of this warranty insofar as required by that act.The owner has available the legal remedies provided by the Magnusson-Moss Warranty Act, Public Law 93-637, 99 STAT. 2183-2193: 15 U.S.Code, Secs 23021-2312, and any applicable state statutes.

For warranty assistance, contact Air Hitch Technology at 1-866-41-HITCH (1-866-414-4824., weekdays 8:00 AM to 5:00 PM (Central).

30 Day Return Policy

In an effort to exhibit the increased safety and comfort of our hitches, Air Safe Hitches offers a 30-day Return Policy in order to have customers simply tow with our product.  If an Air Safe Hitch does not do all we say it does and you are not satisfied with our product, just return it in new condition in original boxes for a refund of your purchase price less a 20% restocking fee. If the product is return in near new condition the restocking fee will be waivered. You must call before returning and we will issue return authorization number.  The 30 day period starts the day the hitch is shipped and it must be returned to the plant before the 30 days expire. This 30 day Return Policy is for all air hitches but does not include accessories. The customer is responsible for all return shipping charges. Customer must call and receive a Return Authorization Number (RAN) and return address. The 30 Return Policy does not apply to any custom or special orders or Inventory Reduction Sale Hitches.All accessories can be returned within the same 30 day period as long as they are in new condition, original packaging and not used. Accessories are subject to a 25% restocking fee. The customer is responsible for all return shipping charges. The 30 Return Policy does not apply to any accessories that are not ordered at the same time as the Air Safe Hitch.